The services offered are integrated with the latest technology. Marketing mix helps in decision making any of the entrepreneurs is able to integrate the tools and design the market. Airline marketing, aircraft financing and maintenance, insurance services and package holidays are provided by British Airways Annual Report, 2015. The process in simple terms starts right from the booking of tickets and goes through various phases like arriving at the airport, getting the boarding pass, checking in the luggage, entering the flight, utilizing and experiencing the services offered inflight and getting the luggage back. Marketing planning starts by thinking of the targeted audience needs, strategies, and the development of the products and or service needed.
This is very effective tool used by organizations when introducing new products or services and also very effective when incorporating competitive strategy for the future. If the passengers have to travel to long distance and they need some comfort and convenience, then they should get registered their seat in the flight of this airline and enjoy the luxurious journey with its traditional services to the passengers. Firstly, there are some concerns over the terms used. For these reasons it is common practice to employ external agencies to develop and plan much of the work. Continuous increase in fuel enables companies to increase rates tickets.
For example, more domestic and international flights are scheduled in those regions where people useair transports Lewis, 2013. The tickets are for different classes namely economy, business and premium economy. This indicates that the airline requires changes and strategic moves to ensure it remains competitive in the increasingly competitive environment John, 2001, p. A special facility established in London Heathrow is devoted specifically to the movement of time-sensitive fresh produce. Personal selling Before the complex and sophisticated process of marketing that we now have, there was still personal selling. Product Development This strategic approach requires the British Airways pushing the new products into the market that is existing Sweeney, 1994, p.
Funeral Services: offering an efficient and sensitive service to professional organizations involves in the carriage of human remains. The program aims at ensuring that the company has the right people with the right skills in the right jobs for the new millennium. The following example, introduces the case of British Airways, which needs to deal with the globalization issue trying to reduce the operational costs, increase profits and provide suitable services to customers. Thanks to this, long distances have been somehow shortened' hence altering people's concept of distance. The service provided by British Airways is even more sophisticated than this. This works during the Christmas holidays and offers lowest prices for their customers.
In September 1997, the company announced that it was launching an extensive human resources program that aims at keeping its products updated and maintained. It is the role of marketing to ensure that all these staff are working towards the marketing promise that has been presented in brochures, in advertising and on the internet. The airline operates its flights on the domestic routes as well as on the international routes. The airline is in position to help its passengers in better way and they are also introducing different products to enhance their facilities to their passengers and make them satisfied with quality of services. This system, known as Electronic ticketing, or E-ticketing, was first put in use for customers using British Airways inside Britain on local transport in 1994.
For example, in 2015 British Airways launched its app for the Apple watch. Oil prices fluctuations across the world have affected exchange rates and also the airline industry. The report explains the theory of segmentation, targeting and positioning, followed by analysis of patters segmentation, targeting and positi oning is applied by British Airways. Even if you get the terminology right, there are still problems in creating an appropriate mix. In addition, the airline is structuring the ability to send and receive text messages during the on-flight hours to the business class customers. The government has focused on security of passengers due to terrorist threats which affects the whole airline industry.
Political The air control measures security concern has been the main political factor that influences the airline industry since the September 11 attack. Þ Online Marketing: Various online marketing tools should be used. Product is producing the right product for the right target market. This means that what should be a huge creative task can easily be reduced to a bureaucratic one. In addition, the air industry is fragile when the issues such terrorism are concerned. Other departments are legal, investments and safety.
Strategic entrepreneurship: origins, core elements and research directions. Point of sale materials such as posters, display stands and banners are used intensively by British Airways in airports and other locations. Different dialogues have been formulated which would help to target the specific audience. The route started operating daily in October, from Heathrow via Turin, taking advantage of new rights under the latest phase of European deregulation, meaning the airline could carry passengers flying solely between Italy and Greece, besides those starting or ending their journey in London. Weaknesses The organization has a poor history on the treatment of employees and their compensation plan.
In order to reduce emission of greenhouse gases, British Airways has supported the scheme of European countries. The most effective promotion strategy has been the internet marketing and the advertisement in the media. In addition, it segmented the campaign down to four mobile platforms: iPhones, Androids, BlackBerrys, and desktop computers making it easy for people to download the right application for the right mobile device. It is also delivering the first class or best customer services and focusing over mileage business. This has the potential to reduce costs no retailer margin and bring organisations closer to their customers.
The promotion strategy in the British Airways include direct marketing, advertisement, good public relations, personal selling of the products and internet marketing. Social The British Airways has social impact both the United Kingdom and other regions where the airline operates. British Airlines serves nearly 550 destinations, including six domestic. After almost 13 years as a nationalised company, British Airways was privatised in February 1987 as part of the privatisation plan by the Conservative Government of the time. British Airways, the Company: We can trace. Easyjet is one of the most successful low-fare airlines in the World, which has a noticeable measure of pricing it product. Product Differentiation and Positioning Most of the passengers look for facilities and services, when they operate their flights on different destinations.