One suggestion is two-step process that begins with a written appeal to the store manager. However, Carter wants its employees to follow certain practices and procedures while dealing with customers but employees are not trained accordingly. Solution To Carter Cleaning Company Essay Sample Q. En función del caso y de la pregunta anterior ¿Que le propondrías a Jennifer hacer primero? Taylor and Pierce 1999, 423 Development starts from the individual employee. Many times during her first few weeks on the job, Jennifer found herself asking one of her store managers why he was violating what she knew to be recommended company policies and procedures. A well-planned career helps to achieve goals. I would try to find their motivations and their concerns in order to build a stronger relationship between them and my company.
Outline and describe the career development program you would propose for the cleaners, pressers, counter people, and the managers at the Carter cleaning centers I think there should be five levels in the organization the least is helper then technician presser, cleaner then supervisor counter people then manager then the top management advisors. In order to answer questions arising in the incidents at the end of subsequent chapters, the following background information is required: Carter Cleaning Centres Jennifer Carter graduated with a degree in Business Administration from Northern University in June of 2000 and, after considering several job offers, decided to do what she. To resolve issues on remuneration and benefits 5. In fact, Jennifer can improve working conditions without any change in near pronto it seen pays tort improvements from savings in employee turnover costs. There is clearly a problem with communication, and the effects are felt in the area of employee commitment.
This means targeting job seekers with the best mix of education, experience and proven skills to work efficiently. It helps the employee to feel safe at workplace and motivate them to work efficiently. And she asks, what would you do first if you were me? After he spent time on this Kodak business, he start to identify the problems in the business. I believe it would be kept with the orientation and standard operations database. These programs are usually scheduled for the new recruits of the company but in the given scenario, an orientation program is required for all the individuals in the organization.
There is room for quite abit of variation in the answers to this question. The supervisors are the ones tasked to carry out the micromanagement functions in the performance improvement of the entire organization. It would be advisable that the managers continue doing what they originally do, which is to acquire new contracts and keep the existing clients happy. I would recommend that the Carters should expand their quality program. Education not only teaches staff how to do things, but it also reflects positively on ones resume so they may be more interested to participate in such events.
What kind of operations a company performs is totally depends on the type of business they do. This person also acts as a gatekeeper to maintain a consistent company image, and positioning. Should they run in the race or not? They should continue to cover general matters like the maintenance of a clean and safe work area, personal appearance and cleanliness, time sheets, personal telephone calls, and personal e-mail. The owner and president of InAndOut, Inc. Answer: Orientation content: — Information on employee benefits — Personnel policies — The daily routine — Company organization and operations — Safety measures and regulations — Facilities tour A successful orientation should accomplish four things for new employees: 1. All employees should receive formal evaluations via by paper or electronic forms in order to have a documented history.
After the books are printed and bound at a printing facility, they are shipped to InAndOut for handling. Words: 461 - Pages: 2. This could be practiced by Carter Cleaning by offering management. If these managers lack proper job description, then this might lead to the fact that all the subordinates will not be motivated or determined to work as required by the job. After speaking with managers and her father about what the employees need to be successful I would then run an add for a hiring event, to have candidates come in to the stores and see what motivates them to work.
Recommendations concerning any other recruiting strategies you suggest they use. As mentioned in the case, the nature of job does not require higher skills and therefore most of the employees are unskilled. Personnel policies Personnel policy some time called as employee handbooks. Lastly, the company should take steps to prevent sexual harassment. What would you tell Jean are the advantages and disadvantages to the company of providing its employees with health, hospitalizing, and life insurance programs? Manual Workers Include criteria such as Quality Quantity Attendance Punctuality Managers Include a list of quality standards for matters such as Store cleanliness Efficiency Safety Adherence to budget Question 1 Is Jennifer right about the need to evaluate the workers formally? Carter Cleaning Centers will have to grapple with work standards throughout its various locations, to insure all its staff is treated fairly, and that no one is working more at one store or being paid less while in the same position. They are also the ones who process the appraisal reports of the cleaners.
In addition, she should ensure that she is identifying the essential functions of the job, and that the descriptions comply with the law. This procedure ensures that new employees get the knowledge required to do the job effectively. This first year was hard because the team was trying to make a name for itself. When he was introduced to Ruth Johnson, he was curious about her work and asked her what the machine she was using did. The second step is to send that appeal to Jean and her father for review.
This is done by giving out standardized set of criterion that will be applicable to all employees. The more you educate your employees the better return you will have profit wise. On the other hand, being a great determinant of behavior, rating scales does not indicate the cause of that behavior. Answer: The Carter Cleaning Company can use the following strategies to find suitable candidates: a Internal candidates Job posting is unsuitable because company needs a permanent staff before promoting someone. Information to be collected about these items may include: frequency, duration, effort, skill, complexity, equipment, standards, etc.