They besides discuss and take the thoughts of the supervisors and directors of the relevant section when they are traveling to do the occupation description along with occupation specification. The staff at Ufone is given incentives and rewardsso that motivation and encouragement is expressed. Organization structure Organizational structure defines how job tasks are formally designed, grouped and coordinated. Business mobile phone policy, 14. The rate of growth for Ufone has been impressive as well. Now Ufone is the 2nd largest cellular company in Pakistan with 30 % of market portion, because they are giving quality client service and first-class web coverage to their clients.
Their reaction towards the system is cooperative because of their appraisal system; the Ufone performance appraisal system is very effective after every six months everybody knows that what their score is. But at Ufone as we observed mostly of the permanent employees are quite satisfied with this system as compared to the contractual employees. We can get data from the web and also discussed our problems through mail. They are not following the lead the market pay strategies due to which they are suffering from high turnovers Thank U for your time. Since they come from the similar background and so they develop good relationship. Employees working in Ufone are instructed clearly on the most important issues and policies. They even hire diverse people and they think it is for the best interest of the company to follow such steps.
In Ufone, the employees are evaluated one time a twelvemonth. This is the first groundbreaking 3G enabled mobile application in Pakistan, which is also aided with an equally advanced web interface to support its activities. On the road to success, Ufone Postpay is a brand for those who expect more from life, from themselves and from their phones, so turn your mobile communication into the unique experience you always wanted. Ufone always consider ethics while making their policies and recruitment policies. While keeping its tradition of being the trend setter in the industry, Ufone changed the image of mobile phones from a luxury only affordable by the elite, to a necessity affordable by the common man. When a company wants to compete in innovation, it needs to maximize flexibility. Choice of the possible employees to run into the approaching challenges.
Exercises into traditional classroominstruction, so that trainees will learn and use the informationpresented on their job. They should be able to calculate and run into the hereafter demands of the human resources. Due to this they are losing their ace employees. Even training is given to new employees rather leaving them alone in initial stages. Referrals: Ufone additions added advantage by publicizing the occupation internally i. Ufone empower their employees to compete with others in term of innovation and bringing new ideas. Customer Care:Ufone provides customer care throughCustomer Care Center located in all key cities, across thecountry.
They besides offer international roaming to different states like Europe and Middle East etc. Now Ufone is heading from cities to remote northern areas in expanding its network and also has developed some sites there. They should better the advertizement method as it will assist them to pull the possible appliers. In the last the company does reference check to makesure that whatever the person said was based on facts, no falseinformation was given in order to deceive the employers. This will allow you to share some of your resources rather than buy one for every desk like a stapler, for example.
The resulting effect is that managers barely meet the compliance standards and have not even begun to strategically position their human resources and the benefits that can be reaped from such an approach. Recruitment in Ufone may be of internal or external nature. So Ufone always go for self managed team to resolve different issues and if some package plan has to be introduced in case competitor has introduced some cheap package. Virtual teams take care of that by using technology like Webex or GoToMeeting to connect teams. Ufone targeted the middle class, byintroducing low rates and different packages. Those who meet the demands of occupation specification are called for the on-line rating trial ; those who pass the trial are so called for the interviews. There are 7 different departments each headed by a Project Director.
Since its inception, Ufone has positioned its brand for masses. They should hold a formal sequence policy in the administration. It treats its customers as a king because one dissatisfied customer dissatisfies the other customers as well. For the bing employees they make certain to give them inducements like fillips, paid foliages, medical installations and friendly environment to actuate. Oriented organization looks like a very personal place, employee relations are shaped around mentoring and nurturing, workplace looks like an extended form of family, a general encouragement of participation is the building block of day to day routines of organization, and work is designed around flexibility and self sufficiency.
Call centre records the calls done by customers to maintain quality assurance. This is done by senior direction and helper director of the section. Whatever approach is predominately used it will be vital to the success of the business. The reason being the Ufone success could also be the interpersonal relationship which encourages efficiency. As the competition among the telecom companies are much tougher, therefore employees are less concentrate on their occupation and are less loyal towards the company. They mostly go for pull strategy in promotion i.
This creates a pleasant environment. How much people in the family aredependent on him. They conduct the survey so that they candetermine relative worth of every job according to market trends,so that pay at every level is compatible with their competitorsand trends in the industry so that they can attract and retaincompetent employees in their organization by giving marketcompetitive pay. Strategies: Ufone strategize to widen its coverage to all places in Pakistan in order to meet the requirements of its increasing customer base. In Ufone communication is an important source that is considered for success. Ufone currently caters for International Roaming to more than 260 live operators in more than 150 countries.