Like, the gym's gonna be hot longer. This property's been in bankruptcy for three years, and it shows. To make sure that all my guests' requirements can be fulfilled. You're very welcome, I'll see you later, of course. And if the front desk receptionist doesn't know she's representing Diamond Resorts, that's a problem for me.
You told me about that bad business deal you made, and you're hurting, so I'm gonna pay off the mortgage. Painting here, it's a lot of on the go, fast-paced. He's gonna be training with me today. Go ahead, give it a start, see if you can do it. And right now, things are heating up. All the way, there you go. The woman pretending to be the host of this fake reality show will keep asking questions about whether Mark deserves the money, so my team members will have no idea that this is secretly Undercover Boss.
I mean, he's had a tough time. All right, we gotta go fix some light fixtures in the bathroom. Do it the old-fashioned way break it. When I go undercover as one of my team members, I get half the experience. She didn't even put in the right dates.
That's so nice of you to offer this. I am gonna be training you today. So today I'm visiting one of the properties in Palm Springs. I, to say the least, I despise it. We're not gonna blow up are we? Oh, let's set those on the ground. We can readjust that later.
All right, we got another unit we gotta go to. I'm about to just flip out here. I think if I worked here, I'd wanna, like, do what you do. So I'm here undercover, to make sure that the meaning of yes really is being used on a daily basis. If they have any special needs, our front desks need to take care of a varied, uh, amount of issues that our guests have.
Why are you asking me that? I'm here at my Scottsdale Villa Mirage Resort. You need a lot of training, honey. You're gonna make it hard for us to fix. I got a call, do you wanna listen in? The windows had no integrity to them. I hope that my future undercover jobs go better, because when I see things that aren't up to my expectations, I go insane. You're kind of just doing the opposite of what the company motto is, right? You're gonna sit with me. Babe, do you know who I am? No, no, no, really, really we are right now focusing in save money for Daniella.
You don't see any flames, do you? Not every guest is like that. I need to make it personally my mission to make these properties great, and train these team members. When I wake up every morning, my mission statement is clear to make sure each and every guest is taken care of. Please set an alarm and add Undercover Boss to your favorites, so we can remind you by email when there's a new episode available to watch. Pull it back, too close.
Where'd you get those big plastic ones? In the process, they learn about perceptions of their companies, the spirit of their work forces and -- maybe -- something about themselves as well. Some smoked pork and I got a beef tip that I marinated, sort of a barbecue kind of sauce. I want to save money, but it sometimes is difficult. And then they just filed bankruptcy. She and her friends used to act out their favorite episodes using lawn furniture and stuffed animals as props.
Ooh, it looks like fun. And, you know, your car is a little beaten up and eating up your monthly check. We have to take a bus, three hours, - because we don't have a car. Dale, can you get my stuff together in the bedroom? Wrong, wrong, wrong, wrong, wrong. This is a chance, and you're gonna make me proud.
It took place during the regular taping of the show, well ahead of the reveal. I pay I pay what do I pay? As in his first run, Cloobeck couldn't stop from outing himself as the boss -- twice, in fact, after being disappointed by his workers' performance. Position as a painter, there's a lot more to it, as you're about to find out. How do you get to the doctor? That's water coming through and we gotta call that in to a tech right now. To hell with all that. She took a second job there and I, um, got another job also.